Frequently Asked Questions
Do you supply sunscreen and water on the tour?
Sunscreen – No. Water – Yes
Are all the tours suitable for children?
Do you have a secure location/safe for valuables during tours?
Buses and vehicles are locked while vehicle is unattended. It is however not recommended to leave valuables on board.
Do the tours include accommodation?
Our tours do not include accommodation as we leave this up to guests to decide their preferred standard of accommodation and book directly.
What sort of clothing is required for each tour?
Casual, comfortable clothing & suitable walking shoes. (See "What do I need to Bring" question below.)
What temperatures can we expect? (in °Celsius)
The Red Centre usually experiences extremes in temperature in winter and summer. Don't be fooled by the desert as evenings can fall to 0°C in the middle of winter and reach over 40°C in the height of summer.
These are average temperatures:
- March to May: 12° - 27°
- June to August: 5° - 20°
- September to November: 14° - 30°
- December - February: 20° - 37°
Please note that these are average temperatures only. You should be prepared for higher maximum temperatures and cooler minimum temperatures on any given day. It is not unusual to have temperatures reaching 42°C in the heat of the days during the months of November to February (Australian summer) or as low as -5°C at sunrise during July and August (Australian winter months.)
What do I need to bring?
The key note of our trips is informality. You therefore only need casual clothes. As you will note from our temperature chart, the temperatures vary greatly, especially in between winter and summer. We recommend you pack clothing that can be worn in layers. Keep in mind temperatures are extreme in the desert – very cold overnight in winter and very hot in summer.
- Portable drinking container(s)/bottle(s)
- Sun hat
- Comfortable walking shoes
- Insect repellant
- Fly net
- Camera and film
- Any medications
Can we change or extend the tour and add extra aspects to the itinerary?
Yes, if you are on a private charter we can tailor-make it to meet your needs. Please either send your request by email or contact us on our free call number 1800 806 641- to discuss further.
Does Tailormade Tours provide entertainment at night or on any evening tours?
Yes, on our Evening Outback Bush BBQ Tour, which includes a boomerang throwing demonstration, a demonstration on damper making, a talk on the history of the beef cattle industry and a fascinating talk on aboriginal culture. A bush balladeer will also entertain you while you enjoy your prime scotch fillet steak, homemade salads and refreshments.
Do you cater for passengers with a non-English speaking background?
Yes, our tour venues have foreign language literature and audio visual equipment available, and also due to the smaller size of our tours, our professional drivers can provide any required additional support or interpretation to guests whose English language is limited.
Do you cater for passengers with special needs?
Yes, we can certainly accommodate passengers with physical or mental disabilities, or who may be visually/hearing impaired, and also can cater for passengers who have special dietary requirements. One of the benefits of small group touring is that our professional and caring drivers treat everyone as an individual and respect their varying needs to ensure they have the best touring experience possible.
How often do your tours run?
Our tours operate daily except Christmas Day, Boxing Day, New Years Day and Good Friday. Note that our tours are dependent on minimum numbers and may not operate in extreme weather conditions where roads/paths may become impassible.
What is your cancellation policy?
Day Touring and Alice Springs Transfers – If booking is cancelled within 48 hours or passengers fail to load there is a strict, no refund policy. Cancellations outside of this time are fully refundable, unless otherwise stated.
Private Touring: 30 days or less – no refund.
Do I need travel insurance?
We strongly advise you purchase travel insurance. Tailormade Tours cannot be held responsible for tour program alterations due to flooding, or acts of nature, missed flight connections, cultural events, road closures, medical evacuations, damage to personal belongings or loss of property.