All Tailormade Tours
"Recently I spent an enjoyable short break in Alice Springs and the surrounding areas that was organized by my travel agent (in Melbourne, using APT) and unbeknown to me, your company Tailormade Tours which has an agreement with APT.
Firstly, let me explain why I was apprehensive of using a local tour company as I was under the impression that the standards of service was sub standard compared to the overseas tour operators I have used in the Americas and Europe.
How wrong was I when I arrived into Alice Springs airport and was met by John who explained everything about your town and the next day’s schedule.
I was impressed with his professionalism.
The next days Graeme and Harry were our tour guides around Alice Springs and I must say that I have never met any local tour guides in the past that have such high standards like these three gentlemen.
It was a pleasure to have briefly met them and have them as our tour guides around the Alice.
Congratulations Tailormade Tours for having such wonderful and interesting people working for your company.
I shall certainly praise your company, also highly recommend Tailormade Tours to people visiting Alice Springs.
Thank you and your staff for making our short visit to your state memorable"
"I am writing to thank you and your company for the wonderful and faultless service provided to the 4 of us on the walk. Macca was waiting for us at the airport and at Redbank Gorge and provided us with good quality time in Alice Springs prior for our last minute shopping supplies as well as providing us with a very steady and safe drive both ways. As a group we all recommend your company to walkers that we met on the trail"
"I would like to thank you for your excellent service and assistance with our Larapinta experience. I am not often one to write feedback letters, but we were all so impressed with Tailormade that I thought you should know that we were more than happy. From your assistance throughout the booking process and willingness to be flexible and fit in with OUR plans, instead of us fitting into your schedule, where nothing was a fuss. Through to the absolutely on time pick ups, spotlessly clean vehicles and our very friendly and professional driver. To step into an immaculately clean vehicle after 3 days on the trail was just terrific, and to have Ian waiting with chilled water was another bonus. Ian was also terrific with his knowledge of the history and geography of the area, which made the drive back through the Macdonnell Ranges all the more special….We will certainly recommend Tailormade Tours to any one we know who is headed your way"
"Thank you again for the transfers and your help. We are all back in Sydney looking at the photos & wishing we were back on the trail…Tailormade Tours were great, the transfer, food drop and helping with the packages all went smoothly. I will highly recommend your organization to anyone heading to Alice. Again thank you for everything"
"Just want to thank you and everyone at Tailormade Tours for providing the transfers for our Larapinta hike. It was very kind of you to adjust your plans and come back for us the next day when my bag got delayed at the airport. Everyone had a fantastic experience in the NT outback and will remember it forever"
"Just a short note to say thank you for arranging our transfers to and from the Larapinta trail last week. Both our drivers, Graeme and Harry, were very friendly, happy and knowledgeable people who were only too happy to assist us in any way they could. We really enjoyed walking the trail, an experience that was enhanced by seamless transfers"
Jon and Thomas
Airport and Rail - Shuttle or Private
"On February 23, John picked us up at the airport and was there ahead of time. Assisted in getting our luggage and then gave us a brief overview of Alice Springs so we could get orientated before dropping us off at our hotel (Crowne Plaza). Also gave us tips about the town…….On February 25, Harry promptly picked us for our trip back to the airport. Helped load our luggage and gave us a brief tour on the way back to the airport. Overall the service from your company was exceptional (probably the best we had during our whole month) and you can be sure we will be recommending your company to our travel agent for her future use"
Rick and Marilen
"We wish to acknowledge the exemplary hospitality extended to us by your driver, who picked us up from the Ghan today. We will certainly pass your company’s name on to our travel agent as well as other friends travelling to Central Australia"
Bob and Pattiann
"Just a message to say how we appreciated not only your service but your friendly staff. Thank you to Laurie, Graeme and Leeann for being most helpful when we arrived and Qantas had lost our baggage. You were a great welcome to Alice Springs. You were very human and not just part of a big machine. If we get a chance to return we will definitely call on your services again. We thoroughly enjoyed Alice and the rock and think it is a very special place"
Jan and Paul
"Thank you for arranging my airport transfers and afternoon tour of Alice Springs with Tailormade Tours. It was a great welcome and introduction to the Red Centre. My guide was very knowledgeable and I enjoyed the personalized service."
Katherine, Travel Agent
"Very impressed with the company, the drivers, the fleet of vehicles and the range of tours they operate. I thought the "limo" pick up meet and greet was a really nice touch and the driver "Harry" was very informative giving a rundown of Alice as we drove to the meeting spot"
Flight Centre Travel Agent
"My sister and I were met by Leeann at Alice Springs Airport and were made so welcome and looked after so well that we wanted to commend her for her personality and helpfulness. It was absolutely no trouble for her to show us the way to walk (we chose the exercise) to the Todd Mall and give us the knowledge we needed before leaving us the Crowne Plaza where she even kindly brought our luggage inside. It was a great start to our whirlwind visit"
Cecily and Patricia
"We were recently on the Ghan, and John drove us on a sightseeing tour of Alice Springs before taking us to our hotel. We would like to say thank you to John for his courtesy and care. He was very professional and made the afternoon both enjoyable and informative"
Margaret and Ian
Conferences & Events
"The Old Quarry, what a picturesque venue. As an event manager it will be my mission to host an event at this destination. It is the most beautiful place I have ever had the pleasure of visiting"
Professional Conference Organiser
"Just a short note to say a big thank you on behalf of our members. From the first time we made contact in May 2008, your professional approach and attitude was outstanding. The task of organizing our reunion was made so much easier by Leeann’s easy manner. Our reunion of the 14th to the 17th May 2009 was an outstanding success because of your coordination and timing of our many bus trips and functions. They proceeded without a single problem. The Bush BBQ was nothing short of amazing and the feedback I have received was very, very positive. I would have no hesitation in recommending Tailormade Tours to anyone wishing to have a professionally organized function held in a relaxed atmosphere. Once again I thank you for everything that you did for us"
Garry, Western Australia
"It's like watching the sun set on Australia from inside an Albert Namitjira painting... Your guests will take those colours and shadows away in their hearts forever."
Uluru, Kings Canyon & Alice Springs
"Just a brief note to thank you all so very much for organising the wonderful afternoon with your John. It was a very special weekend for us both and your care, understanding and professionalism made our short stay one to remember. From the Billy Tea at Standley Chasm to the brief visit to the gallery in town – the afternoon was simply amazing. We will be recommending your company to everyone from our local Travel Agent to anyone we know who will be visiting – and hopefully, in the not too distant future we'll return to again visit the magic that is Central Australia. Thank you all again."
Heather and Stephen Farmer
"This is just a thank you for a wonderful day tour to Palm Valley….and in particular to tell you how good Macka is. His very gentle and respectful take on Aboriginal thinking, in contrast to the “white” state of mind, was refreshing and we think spot on. Very important for both Australian and overseas guests to be exposed to this kind of interpretation. Plus the structure and timing of the tour were excellent, with lunch at Hermannsburg the perfect wind-down. And then an entertaining address over the PA for the long drive back. All round a great day"
Dave and Barb
"A short note to thank you for your guiding, driving, friendship and knowledge-sharing. You made our Ecoventure very successful – the group enjoyed seeing “your office” with you and we appreciated the subtle way in which you shared your vast knowledge….Thanks again and we will be booking Tailormade Tours for our 2012 trip"
"I was part of a group, travelling from Alice Springs – various locations – ending up finally at Kata Tjuta. It was a private group…Our guide was Harry... I wanted to tell you that Harry is a GEM!! His knowledge of everything, plants, animals, birds, aboriginal culture was amazing…he really made a special trip even more so... I hope to be back in 2012"
Barbara, New York
"Thank you so very much for meeting me from the Ghan train….and for the excellent visits to the Royal Flying Doctor Service, School of the Air and the Telegraph Station. I really enjoyed the visits and learnt so much about so many admirable Australians"
Christine, Overseas visitor
"Thank you for a wonderful day … We all thoroughly enjoyed our private tour with Macca. His knowledge, professionalism and birthday cake was very much appreciated by all of us"
Wendy, New South Wales
"I just wanted to touch base and thank you for helping us with a great holiday. Macka was sensational, and we all appreciated his great attitude, comprehensive knowledge, and his love of the region"
Alan, New South Wales
"We have now had our photos printed and are reliving lots of happy memories. It was a wonderful holiday and we would like to thank you for your involvement in making it possible. Our family are constantly talking about the camel rides, the dot painting, the many walks and your jokes…..Your knowledge and love of the country certainly gave us a great holiday with something interesting happening every day. Tailormade Tours and yourself set a high standard. A great holiday."
Peter and family, New South Wales
"I’m one of the National Gallery of Australia guides who travelled with your company from Alice to Yulara last August. I’ve meant ever since to contact you to express our appreciation for the truly superb care and attention shown us by our guide/driver John, together with his unstinting willingness to share his knowledge with us. It certainly increased the enjoyment and usefulness of our trip. Thanks!"
Marilyn, National Gallery of Australia
"Just wanted to tell you that the media group tell me that Jeff was fantastic yesterday. Fantastic with an exclamation mark. Thanks Jeff"
Tracey (Media and Trade Co-ordinator), Malaysian media group
Alice Springs Desert Park
"Sharon and Mark were thrilled with the high level of service and friendliness of their driver and thoroughly enjoyed their Desert Park experience. I’d also like to say thanks for the fabulous service provided by your team"
Kylie, Hotel Manager
"Following our return from the Red Centre we wanted to express our thanks and appreciation for giving us the opportunity to experience your product first hand. We were lucky enough to visit the Desert Park and this gave us a much better understanding of how your tours are run…. The Desert Park was very interesting and it was wonderful to see the different landscapes and wildlife native to the area. We will certainly recommend this tour to our clients who would like to do an Alice Springs stop over"
Susan (Travel Agent), New South Wales
Original Outback Bush BBQ
"Harry was an absolute gem…sharing information on our drive to the site. On arrival we were greeted by a young man who provided a boomerang educational and demonstration…damper cooking lessons with great history stories!! He was amazing with his multitasking…BBQ cooking skills, damper preparation, billy boiling, tasty tea and homemade apple pie. Our indigenous cultural guide and star talk representative was fantastic. Great history and cultural talk of the people and the universal stars. Of course the grand finale musician was mega entertaining and we enjoyed every national sing and song!! With sincere thanks to the Tailmormade Tours team for an amazing experience."
Eseta Cowley, Hotel Manager Famil
"This was the bees knees, dinner was delicious, the damper was so so good. I personally really enjoyed the singalong, the atmosphere is great. They fed us so much food it was ridiculous. Would 100% recommend this one to clients"
"The meet and greet at the hotel was a great start to the evening. Your setting at the disused quarry provides a spectacular backdrop and adds to the ambience of the evening. The food was plentiful, excellent and most importantly delicious. This was professional yet true outback style unique experience – congratulations to Tailormade Tours for running such an amazing product – you certainly impressed me."
Travel Agent Family
"I really enjoyed the barbecue and the show. The presentation and the meal, especially the steak and the sausage (which I think is the best I’ve ever had) were excellent! The whole evening was very much fun. Thanks again"
"One of the major highlights….was the "Original Outback Bush BBQ", everyone had a great time and thought it was very interactive with the sing a long session, informative re Aboriginal culture as well as the cattle station talk whilst making damper. A great evening!!"
Amanda, Travel Agent
"This is one of the TOP highlights to the trip, was way more than I expected the night to be….the image of “outback bbq” initially was “well we will get a few sausages in a bun with a choice of salad or something” but instead we ended up with half a cow on our plates, massive amounts of salad and extras which was fantastic value (I never see steaks that thick even in a restaurant). The whole involvement of the passengers from showing the making of damper to the DIY band set up for the sing along was very well done. All the speakers were very natural and easy to listen to. I definitely think this would be an awesome seller as I was impressed with the gentleman “with the tribal creation stories"
Flight Centre Travel Agent
"I cannot recommend this trip enough!! I absolutely loved it!! It was so authentic with the bushfire, boomerangs and the songs, plus trying damper bread for the first time was a real treat! Loved…the cowboy and his dry sense of humour and wit! It was also the best steak I think I’ve ever had!!...the guy who came to explain the Aboriginal culture and the 1,2,3,4 theory about their tribe life helped so much with then hearing further talks about the Aboriginals"
Flight Centre Travel Agent
"The outback barbeque was nothing short of excellent. Food amazing, atmosphere just as great and it was a really special night"
Flight Centre Family Agent
"...As for the BBQ Dinner under the Stars, a great night was had by everyone. It was an excellent night that had us laughing, singing, making music (!) and learning lots about Aboriginal culture and the stars"
Wendy, New South Wales
"You have the best BBQ. The food was awesome. The show was awesome. The setting could not be beat"
The Best of Alice in a Day
"Just a little message to say ‘a big thank you’ for the wonderful time both my husband and myself enjoyed at Alice Springs thanks to Tailormade Tours! We undertook the ‘Best of Alice in a Day’ tour and will highly recommend Graeme for the most wonderful trip and commentary out to Anzac Hill, Flynn’s Grave, Simpsons Gap and Standley Chasm. Our picnic lunch was absolutely delightful and the billy tea was just to die for. In the afternoon, we took a trip with John and visited the Royal Flying Doctor Service, School of the Air, the Alice Springs Telegraph Station and Mbantua Museum. We just had a most wonderful time and we owe it all to your highly dedicated, informative and fantastic tour drivers/guides. My husband and I will be highly recommending your service to our friends and also our travel agent"
Kathy and Ken, New South Wales
West MacDonnell Ranges & Desert Park
"Myself and my friend took one of your tours while we were visiting Alice Springs. We went on the morning tour…Anzac Hill, Simpsons Gap and Standley Chasm (and to a grave). Just wanted to let you know how impressed I was with your guide. His name was Danny. He was great, informative and it was great to hear about the explorers in the area and history and the great respect he has for the aborigines. The lunch was great too – very tasty! He also gave us advice about what to see in the Desert Park when he dropped us off, which was very kind of him. I really enjoyed my visit and would definitely visit again, some time in the near future! And will certainly be recommending your company to friends and family"
West MacDonnell Ranges
"Fantastic! This was a great tour to be on and the guide we had was one of the best, very hands on and knowledgeable. The lunch was nice and the highlight was the tea. Very educational and great to fit so many sites in such a short amount of time. Spent the right amount of time at each destination. Peter the bus driver was great and provided us with a lot of interesting history"
"The Western MacDonnell Ranges half day tour was absolutely fabulous and made even better with the friendliness and good commentary by Laurie. The scenery and colours of the earth – amazing"
Leanne, South Australia
"When I called to arrange a tour for the 24th, your receptionist was very helpful and even remembered our name and that we had been picked up (from the airport) by John. We went on tour with Danny to the West MacDonnell Ranges. He was an excellent guide and provided detailed information about the habitat and habits of the animals in that area. Overall the service from your company was exceptional (probably the best we had during our whole month) and you can be sure we will be recommending your company to our travel agent for her future use"
Rick and Marilen
"Just wanted to pass on some good feedback. Just spoke with ……(name witheld)..... who was on the West Macs on Sunday. He really enjoyed the touring and said the guide was great. He especially loved that they were served billy tea. He had nothing but praise for the tour"
Emily, Travel Consultant
"Back in Tasmania after our very excellent adventure around Australia. Thank you for contributing so much to making our trip to Alice Springs memorable. Your knowledge of the local flora and fauna was a big plus in our enjoyment and that's before the ‘billy tea!’ I hope our fellow Germans found it equally enjoyable"
"Yesterday I had the privilege of going on Tailormade’s Morning West Macs Tour and I loved it! On behalf of me and my work colleague who joined me on this tour, we would like to say thanks so much for giving us the opportunity to experience your wonderful product first hand. It was a great morning out and although it’s only a half day tour I didn’t feel it at all rushed nor did it feel like we were on a tight schedule. The guide “Harry” was great and had a lot of knowledge to share with us and the other people on the tour about the flora, fauna, culture and history. I will definitely be spreading the word to the consultants to sell more of this great tour you have"
Sarah, Travel Agent
Alice Springs City Sights
"I would just like to say thank you so much for allowing me to join the tour – City Sights. The tour was amazing and we saw some amazing scenery throughout the ride – Alice Springs is beautiful and I really enjoyed the attractions we visited especially School of the Air. Our driver and guide, John, was such an asset to the company and really helped us learn the stories behind everything we saw and experienced. I had such an amazing time and will enjoy reflecting on the beauty of what we saw and the people that we had the chance to experience it with. Thanks so much for the opportunity"
Fleur, Travel Agent
"John was an excellent and informative guide, and we have to say the afternoon tour of Alice was one of the highlights – it made us realize what a huge place Australia is."
Anne and Derek, United Kingdom
"This was one of the most informative tours we took during our two week trip through NT. The informative guide was so knowledgeable re history, culture, indigenous art and the natural environment…will definitely be returning to Alice Springs in the future"
"Would you please convey our sincere appreciation to Harry, who conducted the Alice Springs Afternoon town tour... My husband, Lindsay, and I had a very enjoyable afternoon from the moment we boarded the coach at Desert Palms Resort. Although my husband had been to Alice Springs before, I had not – so I was very interested to hear all the history of the area. Harry explained everything – his knowledge is absolutely remarkable. In fact, when we were at the Telegraph Station I noticed visitors on another tour were mesmerized by Harry’s commentary. He is an asset to your tour company. We will definitely be taking another of your company's tours next time we visit Alice Springs later this year. Thank you so much"
Christine, New South Wales